Registration

Friday 27 July, 2012
8:30 a.m. – 12:15 p.m.

Location:
Hilton Hotel
Meeting rooms 5 & 6
Level 2, 488 George Street
Sydney NSW 2000
Map & Directions

Join BMC Software on 27 July for the Sydney Remedy User Group. At this event you can network with your peers, hear end-user presentations and learn about the latest updates to our Remedy Solutions.

Agenda:
8:30 a.m. – 9:00 a.m.	Registration
9:00 a.m. – 9:10 a.m.	Welcome Suhas Kelkar, CTO APAC, BMC Software
9:10 a.m. – 9:55 a.m.	Keynote - The future of ITSM Doug Mueller, BMC Software
9:55 a.m. – 10:35 a.m.	What’s new in ITSM Simon King, Senior Director Product Management, Service Support, BMC Software
10:35 a.m. – 10:50 a.m.	Break
10:50 a.m. – 11:10 a.m.	Customer presentation - Applaud IT
11:10 a.m. – 11:30 a.m.	Customer presentation - Westpac
11:30 a.m. – 11:50 a.m.	ITSM on the Go- BMC Mobility Andrew Talbot, ITSM Specialist, BMC Software
11:50 a.m. – 12:00 p.m.	Demo
12:00 p.m. – 12:15 p.m.	Closing comments and survey

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BMC Remedy User Group - Sydney