Register to View the Webinar
Recorded: Wednesday, December 17, 2008 11:00 am CDT
When faced with the challenge of properly designing and implementing a CMDB, how will you know where to start? Join BMC Educational Services on December 17, 2008 and take your first step towards a successful CMDB implementation as we discuss the practical aspects of how to build a CMDB based on ITIL V3 best practices. This how-to information session outlines the importance of an accurate and consistent CMDB to operational success, and draws out five simple steps to a successful CMDB implementation.
Webinar Objectives
- Define the project scope and mission for a CMDB Implementation
- Identify the requirements and blueprint for a CMDB Implementation
- Select tools and identify special considerations
- Identify how to build and maintain the CMDB
- Maintain and improve the value of the CMDB as a decision support tool
- Identify the CMDB interrelationship with other ITIL tools (i.e., Service Portfolio, Service Catalog, SLAs, etc.)
Who should attend:
- Individuals who want “how to” knowledge related to building a Configuration Management Database
- IT professionals involved in IT Service Management implementation and improvement programs
A properly designed CMDB allows IT organizations to control their infrastructure, integrate IT operations capabilities, and make strategic decisions from a place of knowledge. Join us on December 17, and gain the insight you need to help navigate towards success a successful CMBD implementation.
Speaker:
Dag Blokkum, BMC Software
