Service Desk Express and Change Management
 

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Recorded: Thursday, December 17, 2009 1:00 p.m.

Are a significant number of your unplanned outages associated with unapproved changes? If you are like many organizations around the world, the answer, unfortunately, is “yes”. Learn how to eliminate these outages with Pink Elephant validated ITIL based change management processes. BMC Service Desk Express Change Management provides the solution that enables to you manage change in a controlled, auditable manner. With complete integration to BMC Service Desk Express and the overall IT Service Management Express strategy, you can finally implement closed loop change processes and have complete control of change in your environment. Join us to learn more!

Speaker:

Stephen Rast, BMC Software

 
 
   
 
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