Register to View the Webinar
Recorded: Wednesday, August 19, 2009 11:00 am
Alert Management: the missing link of IT service management transformation
When you enable the right people to resolve incident management, change management, and service management issues, you can eliminate the events that impact your business.
Join BMC Software and AlarmPoint Systems for this Webinar to learn how you can use alert management to reduce or even eliminate business-impacting events. Look at what these companies accomplished with alert management:
- A major retailer saved an estimated $8M by accelerating the resolution of product recalls by 70%.
- A European services firm reduced critical incidents by 35% in the first 6 months.
- A major US government research organization reduced the cost of maintaining the help desk by more than $1.9M per year.
- A Fortune 500 manufacturer saved $700,000 per year and increased incident response time by 85%.
Join BMC and AlarmPoint CEO Troy McAlpin for this Webinar and learn how you can use alert management to lower incident response times and reduce the risk of business-impacting events.
Speakers:
BMC Software and Troy McAlpin, AlarmPoint CEO
