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What's the real value of your IT services? Unless your business users can see into all the costs of an IT service — including the specific labor, resource management, and vendor charges — they may think that outsourcing could equal huge cost savings. And oh, how wrong they would be.
Join us for a strategic discussion on providing complete transparency into the business of IT. Learn how to identify the actual cost of IT services delivered to the business — in the language your business users can understand. During this complimentary webinar, you'll find out how to:
- Deliver a comprehensive view of IT costs across a portfolio of services
- Prioritize requests for service based on the business impact
- Manage the actual costs of delivering IT services, including assets and suppliers
Title:
Managing the business of IT: How to identify the actual cost of your IT services
Speaker:
Daniel Trevino, ITBM Solutions Marketing, BMC Software