Cloud computing has gone mainstream.
Thousands of IT organizations have adopted SaaS to cut costs and shift focus from resource maintenance to building business value. How does this change IT in general and ITSM in particular?
See this webinar now, and hear IDC, BMC and salesforce.com's discussion on achieving best practices in the cloud.
Speakers:
Robert Mahowald, VP SaaS & Cloud Services, IDC Research
Peter Coffee, VP & Head of Platform Research, Salesforce.com
Chad Haftorson, Principal Product Manager, BMC Software, Inc.
