RSVP Today.
Introducing Service Cost Management:
A new addition to the Service Management (SRM) family of solutions
Extend the value of automated request fulfillment by adding financial transparency into IT service costs and consumption with Service Cost Management. With Service Cost Management you can effectively communicate and collaborate with your customers regarding IT services and their costs, including how those services are being consumed and by whom, the value of those services, and whether the services are cost competitive.
Extending your investment in Service Request Management with Service Cost Management enables you to:
- Set a service price based on costs rather than estimates
- Ensure your customers choose the appropriate level of service based on impact
- Make better decisions when sourcing services
- Eliminate surprises between planned and actual service costs
Service Cost Management provides out of the box cost model templates based on industry best practices that enable you to model service costs quickly. In addition, it leverages existing information from other BMC BSM solutions that support and automate service costing.
Register today for “Service Cost Management: Extending the Power and Value of Service Request Management” to learn how to take your next step in service management maturity and provide complete financial transparency to your business. .
Recorded Date: Thursday, October 28, 2010 11:00 am. CDT
Speaker:Stephen O'Connor, BMC Software, Inc.
